Discord is suffering a ‘massive outage’ preventing users from logging in to the service or using voice chats.
The outage started at 2:49 PM EST and was originally caused by a widespread API outage.
However, after resolving the issue, Discord reported that they discovered a problem with one of their database clusters, causing further issues.
Discord Outage Confirmed
“We have identified the underlying issue with the API outage but are dealing with a secondary issue on one of our database clusters. We have our entire on-call response team online and responding to the issue,” Discord explained on their status page.
Users who attempt to log into Discord are met with a spinning logo, which ultimately shows a message about the outage.
Discord states that they have begun rate limiting logins to prevent an overload of their servers while fixing the problematic database cluster.
Update – More than half of Discord users are back online and working normally. We continue to work to bring the rest of the users back online.
Jan 26, 13:07 PST
Update – We are continuing to work on a fix for this issue.
Jan 26, 13:06 PST
Update – The database is healthy again and our internal error rate has fallen to nominal levels. We are beginning to raise the login rate limit to allow users to reconnect.
Jan 26, 12:29 PST
Update – We are continuing to work through some issues with one of our database clusters. We are still rate limiting login traffic. Next update in 15 minutes.
Jan 26, 12:21 PST
Update – We have instituted a rate limit on logins to manage the traffic load. Users who are logged in are successfully using Discord at this point, and we will be slowly raising the limits here to allow more users in as we can. We expect this to be resolved in the next 15 minutes.
Jan 26, 12:07 PST
Identified – We have identified the underlying issue with the API outage but are dealing with a secondary issue on one of our database clusters. We have our entire on-call response team online and responding to the issue.
Jan 26, 12:03 PST
Investigating – We are currently investigating a widespread API outage.discordstatus.com
Jan 26, 11:49 PST
If you wait long enough, you should be able to gain access to Discord as they continue to increase the number of people logging into the system.
This is a developing story and will be updated as new information becomes available.
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